We’ve tried LOTS of different approaches to comments on My Ballard over the years.
We began with open comments, then switched to Disqus, then switched to Facebook comments (backlash!), then switched to register-only comments (crickets), then back to open comments.
We’ve always had to contend with the usual moderation challenges — here are the rules — but events in Ballard over the last few months have amplified the challenge to new heights. Many people aren’t happy with the state of affairs in our neighborhood, and duking it out in comments has become a common occurrence.
So… we’re looking for some advice. Anyone know of any WordPress plugins or new commenting platforms that encourage open conversations but at the same time reward more thoughtful responses? There’s no perfect solution, but we’d love to hear ideas on how to make it better.