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My Ballard Forum » Open Forum

Classic Consignment sucks

(168 posts)
  • Started 1 year ago by Compass Rose
  • Latest reply from allisonw
  1. Compass Rose

    Compass Rose
    Member

    I will never shop at that place again. I bought a purse there on an impulse (never a good idea) and wanted to return it. I somehow failed to notice the "all sales final" sign and was informed about their policy when I tried to take it back today. I explained that I hadn't realized that was the policy and said I understand if they can't give me a refund, but asked instead for a store credit.

    They said no, and offered up some lame explanation about how when someone brings in items for them to sell on consignment, they have to pay for them and therefore can't make refunds for any purchases. I told them all stores have to pay for their merchandise in advance before selling it and therefore that rationale makes no sense, and that if they gave me a store credit, it's not like my money is leaving the store.

    Still no. I told them their customer service sucks (who has a strict no-return policy these days?) and that I would never shop there again. They're totally overpriced anyway.

    Posted 1 year ago #