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Gilman Girl
offlineMember
I've been billed over a hundred dollars from a company whos iniitials are LLDI.
Has this happened to anyone and what did you do to correct?
This is my land line, and Qwest is my local carrier.
Calls came from a pay phone in CA, at times when I was at work. My machine did answer.
Thanks,
gigi
ballardmike
offlineMember
Scam. Call Qwest and make them take care of it.
great idea
offlineMember
does your outgoing message say "Yes, I will accept the charges."?
otherwise, I don't see how you'd have to pay for this.
I'll bet the call came from a prison.
good luck rectifying things.
Gilman Girl
offlineMember
Came from a mental health center.
My land line is VERY memorable almost as easy as 789-5678.
Some brother of my girlfriend from high school calls, I don't answer. Its been 15 years, (of calls) I've never talked to him, but he still calls... collect...
pennygirl
offlineMember
GG....
LLDI is Legacy Long Distance International, owned by US Intercom LLC. Tel # 800 948 4160.
Here's all the info :-)
crownhiller
offlineMember
LLDI is Legacy Long Distance International - they only do payphone service. There is some stuff out there from other people getting just this kind of fraudulent call. Definitely call Qwest and maybe the AG's office too?
This is from the "about" section on their website:
While the Company has primarily offered its Operator, Long Distance, and Network System solutions to Correctional Facilities, Private Pay Telephone Owners, and Hotel franchises, it has also seen a great deal of success by offering a myriad of Call Center services that cater to nearly every business type."
http://www.golegacy.com/company.htm
silly_girl
offlineMember
If you really never want to get 3rd party or collect calls you can ask Qwest to update LIDB (line information database) to reflect that, and those calls won't even be delivered to you.
Pokerguy
offlineMember
When I was 14 I got drunk and I called 2 phone sex numbers from my bedroom line at my parents house. I hung up both times as soon as someone answered, but still got charged for the time when the bill came. That was an awkward conversation with my parents.
tequilaman
offlineMember
This happened to me also, the charges were intiated when your machine picked up the call and will appear on your bill every month going forward. Do not pay that portion of your bill, call Quest and have them remove the charge and tell them you will no longer accept charges from a 3rd pary.
Gilman Girl
offlineMember
Called Qwest, they will take off the charges.
I have 'ACCEPT NO COLLECT CALLS' activated already, and these collect calls 'somehow' came thru.
I googled this company, interesting reading, many complaints, total SCAM.
Beware forum friends.
Johnrroy
offlineMember
Good Morning Everyone:
The information presented by Pennygirl is erroneous, and needs to be remove from this forum.
"GG....LLDI is Legacy Long Distance International, owned by US Intercom LLC. Tel # 800 948 4160.Here's all the info :-)
http://www.payphoneagents.com/Services.htm"
PennyGirl in the future you really need to check your facts before posting on the internet. There is a possiblity that you can be sue for liable and or slander, so I implore you to be accurate with what you post.
US Inter/Com does not own LLDI, nor does US Inter/Com charge anyone for payphone calls or collect calls. The onwer of the payphone sets the rates for collect calls, coin calls, third party calls and any other type of calls made from his/hers payphone.</B>
Before Making A Call on a payphone
1. Determine which Operator Service Provider (OSP) is handling your call. Each public telephone provider must post the name,address, and toll-free telephone number of the OSP on or near the telephone. Also, the OSP is required to identify itself at the
beginning of the call before the consumer incurs any charges.
2. Determine the rate you will be charged. The OSP is required to notify the caller of his right to obtain the rates that will be charged before the call is
connected and billed. The caller will be able to follow the voice prompts such as
pressing a button or staying on the line,or the caller can phone the toll-free
number listed. This will give the caller the opportunity to hang up if the price is
too high.
3. Determine how you will pay for the call. Unless you plan to use coins to
pay for your call, you will be required to call collect or to charge the call to your
calling card, home phone, or a third party. If you plan to use your calling
card, be sure to follow the directions given by your long distance company. If
you don’t follow the directions correctly,the call may be handled by the OSP.
The OSP will bill you at their rates and not the rates
I hope this helps someone to understand how payphones work.
John Roy, General Manager , US INTER/COM
volvoguy
offlineMember
I'm not sure who Johnrroy actually is, but he could use some lessons in basic sentence construction.
This may be the practice known as slamming, where a third party simply changes your long distance carrier without your knowlege. I had this happen a long time ago. The company was a real fly-by-night that ran the pay phones in prisons because the prisoners had no choice or legal rights - they charged outrageous rates.
Complain to the Attorney General, and Quest, and complain loudly. Rodents need to be destroyed.
teigyr
offlineMember
John Roy, GM, also doesn't know how to check dates on a post :) And if something "needs to be removed" wouldn't John Roy contact the forum admins?
SEdholm
offlineMember
Johnroy most likely works for the company. Joined yesterday, 1 post, from Florida. Why else would someone go on a site and say she can be sued for posting a website. My thought is to remove HIM from the forum. Just smells of BS from a mile away. I would think if you worked for the company, you would at least do better to hide it.
teigyr
offlineMember
Wow, this guy is impressive. He went from web design to GM...I guess this IS the land of opportunity! http://websitebyjohn.com/Details.aspx?id=3
volvoguy
offlineMember
My guess: Johnrroy is one of the residents of a correctional facility. I agree, he should be removed.
Alysse
offlineMember
Riddle me this John Roy:
payphoneagents.com has a web site up there in cyberspace ... and on that web site is the page: http://www.payphoneagents.com/Services.htm
... and on that page is at the top is the graphic stating 'US Inter/Com LLC, a premiere communications and payphone services agency "Increasing your profitability is job one"'
... and further down that same page it states: "Our main provider is Legacy Long Distance International or LLDI using their automated and live operator centers. These platforms are designed to enhance the performance of every call to its completion...."
This at the very least establishes there is a cosy business agreement between US Inter/Com LLC and LLDI. So can you clarify for us all what that relationship is?
FWIW, rather than chiding a person for libel slander, a bit of information would go a very long way to inform rather than intimidate. If indeed you are the General Manager, maybe an offer to have your minions investigate WTF went on would go even further. Manners, manners, manners....
pennygirl
offlineMember
Dear John...
Instead of threatening to sue me, maybe you should re-design your website. You may not 'own' LLDI, as I originally thought (from looking at said website), but you list them as your 'main provider'.
Anyway, apologies for posting erroneous information. I was mistaken. Have a lovely day :-)
Streaker Troll
offlineMember
great idea
offlineMember
those 'Dear John' letters always make me so sad.
he may not even know the war is over!
Edog
offlineMember
John - This is George Peterson. Call me sir! Goddamn it! Pardon my French, but you're an asshole! Asshole!
Sunflower75
offlineMember
Haha Edog - took me sec on that one. Love it.
Bitoa4us
offlineMember
Yeah John. "You just mind your Ps and Qs buster and remember who you're dealing with"!
Edog
offlineMember
Don't mess with the bull, young man. You'll get the horns.
Bitoa4us
offlineMember
Phone computer: Welcome to AOL Time Warner Taco Bell US Government Long Distance. Please say the name of the person you wish to call.
Rita: Upgrayedd.
Phone Computer: There are 9,726 listings for "Upgrayedd". Please deposit $2,000 to begin connection.
Johnrroy
offlineMember
Okay..we have some dialog.
I do feel bad for the person who claims that they were billed $ and never accepted the call. And I would contact the payphone owner his name should be on the placard on the payphone. And make a complaint, and if you get no resolve from that then I would contact the Public services commission in your area.
Volvoguy: Slamming : is the illegal practice of switching a consumer's traditional wireline telephone company for local, local toll, or long distance . which has nothing to do with the discussion… and you’re the reason I used improper sentence structure. I did not want to write above your grade level. Ya feel me dog!
Teigyr / SEdholm: No Comment need for you.
Alysse: Riddle me this…? I provide information on how You the consumer can protect yourself from unscrupulous payphone owners who have no problem charging large rates for operator assisted calls. The payphone owner sets the rates… Not US Inter/Com nor does ILLD.
Please see “Before Making A Call on a payphone” on my original post. But you seemed more focused on being the Joker to notice I was trying to
A. set the record straight
B. Give your fellow bloggers useful information to protect them.
Oh and your comment from the website
'US Inter/Com LLC, a premiere communications and payphone services agency
"Increasing your profitability is job one"
That means lowering their (payphone owners) Dial tone, cost for 411, as well as calling international phone numbers.
Pennygirl: You seem to want to do the old “two wrongs make a right thing” No the website is not inaccurate and Yes your apology is accepted. It’s just upsetting when you read some one spout off when they are incorrect with their facts.
Great Idea: I am sorry your sad… and No the war is not over I have friends that are still over there fighting it… so we can have the freedom to call someone an A**hole from 2500 miles away.. yes Edog I am speaking of you. Edog. Wow “Edog “ so gangster like…
Okay so now that we have some dialog as well as stupidity over this thread I once again want to state “I do feel bad for the person who claims that they were billed $ and never accepted the call. And I would contact the payphone owner his name should be on the placard on the payphone. And make a complaint, and if you get no resolve from that then I would contact the Public services commission in your area. I hope this helps someone.”
Disclaimer:
My comments are in no way reflective of how ILLD may or may not feel on this issue they are solely my opinions, and I am responsible for them.
mostobstreperous
offlineMember
Johnnyrboy -- if you can't use proper grammar, punctuation, capitalization, and sentence structure, please hire somebody to write for you. Then you won't come across as an uneducated dolt (and it will be less painful for others to read).
If you would like to furnish me with your email I will take your statement above and correct it for you (I promise I won't grade it).
Mr. Crankypants
offlineMember
Just curious, Johnny... How is GG supposed to get the payphone owner's information from a placard on a payphone that is several hundred miles away from here? And while I'm asking questions, how is it you just show up here all indignant and defensive eight months after the OP?
pennygirl
offlineMember
It seems that my 'Dear John' letter didn't have the desired effect.
Elemental
offlineMember
Maybe we should all just email the actual "owner" of the company and let him know that Johnroy is being a putz. DSingleton2@CFL.RR.Com Dave Singleton.
teigyr
offlineMember
Anyone who puts their occupation as "General manager" with the "m" in lower case is a putz. Also anyone who puts that in their profile with no company name associated...etc. I think Mr. Johnroy designed the website, that is all. The "owner" might be a bit concerned that his webdesigner is a bit bonkers.
Gilman Girl
offlineMember
The charges were removed by Qwest, thats it folks.
oldguybc
offlineMember
This happened to me when I was staying at the Suncoast in Las Vegas, homesick granddaughter called her mom in San Francisco, got bill from TWO of these companies for $68.81 total, had to pay, according to legal sources these companies had "contracts" with the hotel... this happened around six years ago. Really bummed me out at the time. Have heard stories about people being put on hold after being called from places like the Cayman Islands and being charged thousands of dollars in time by these people, all supposedly "legal and proper", what a crock!
Observant
offlineMember
Wow. Where to start?
John,er,Roy could benefit from Yelp's guidelines for responding to reviews...
http://www.yelp.com/business/review_response
Yeah, I'll leave it at that.
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