CenturyLink Gig Service in Ballard

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This topic contains 53 replies, has 20 voices, and was last updated by  Angeline 3 years, 4 months ago.

Viewing 25 posts - 26 through 50 (of 54 total)
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  • #77172

    Mondoman
    Participant

    Now you’re making me wish I lived next to the Interurban Trail! :)

    #77173

    Chris
    Participant

    The requirement to pay for a landline is a non-starter for me. I haven’t had a landline for about 5 years, and have no intention to start having one. This is 2014, not 1974 – I’ll stick the CenturyLink DSL.

    #77177

    VeganBiker
    Participant

    FYI – I saw a truck installing boxes on the utility poles with loads of coiled up black wire on 26th on the east side of the Ballard Community Center. I am assuming it is for the Clink upgrade.
    I noticed that the poles along that street look like they are straining under the load of all the wire and attachments! There is some seriously thick black cable running down that street.

    #77194

    VeganBiker
    Participant

    FYI – Today there were trucks on 28th between 65th and 58th installing cable on the utility poles. Same trucks that were on 26th the other day.

    #77195

    VeganBiker
    Participant

    Oh and my Speedtest results here on Comcast are getting faster D/L 60.86 Mb/s, U/L 12.15 Mb/s, ping 13 ms

    #77238

    Tandm
    Participant

    Hey All. Sorry I haven’t posted an update lately. As you can guess we’ve been extremely busy.

    As of today approximately 22K households and nearly 5K office buildings are qualifying for our Fiber Gig Service. As you can guess, a huge part of that is in Ballard.

    @Chris – There is no requirement to have a land line. You get a better price if you bundle, but don’t have to.

    I know lots of you have been emailing me, and I’ve set up service for a number of you. If you would like to check and see if you qualify yet, you can shoot me an email at tstille@centurylink.com

    And, as always, if you are having any problems please let me know.

    #77240

    Tandm
    Participant
    #77241

    Chris
    Participant

    Tandm, I know that you’re not making these decisions, but it is insane to require a customer to bundle a service that they will never use (landline) in order to receive a less expensive net price on the service that they do want.

    If there was a deal where I could reduce both of my costs for internet service (while increasing speed) and DirecTV (where I’ve been a customer for nearly a decade, and thus do not qualify for “intro” pricing), I would be interested. Not sure if you can kick that up to the people who make those decisions, but if you can, I would appreciate it.

    I’ve been extremely satisfied with both services, especially in light of the only other option out there, Comcast, which I will use only at the point of a gun. Perhaps there is an implied cost to my loyalty as a customer.

    #77270

    Tandm
    Participant

    @ Chris Shoot me an email and I’ll have someone look into it for you, Maybe there is a Direct TV bundle they can get you into

    #77411

    Richy
    Participant

    Checked my speed today:

    #79807

    Tandm
    Participant

    Hi All, just checking in. I was just looking at the numbers Ballard is really getting blanketed with Fiber to the Premise.

    If you’re interested in seeing if you qualify, shoot me an email at tstille@centurylink.com

    Also if you have the service and would like to chime in on how its working, I would love to hear it.

    As always, If you are having any problems, please let me know.

    #79810

    VeganBiker
    Participant

    Richy – I guess Comcast is consistent because I am getting almost the same as you:
    http://www.speedtest.net/result/4223734578.png

    #80098

    Richy
    Participant
    #80116

    MayorOfBallard
    Participant

    Tandm – Thanks for getting us hooked up, working great so far and even saving a few dollars a month. The only extra costs for us were the new modem and instillation costs. I will say that I signed up on CenturyLink’s website to know as soon as I could sign up for fiber availability yet it never notified me… if it wasn’t for you I wouldn’t have known I could order it.

    Richy – I saw that too. I look at it as good news, the more the competition the better/faster it gets (hopefully) for the end users. We are now approaching speeds that make streaming 4k content much easier.

    #80180

    Tandm
    Participant

    @mayorofballard email me at tstille@centurylink.com I have an offer that may interest you. (and it’s free !!)

    #80196

    Mondoman
    Participant

    Last weekend I was down in California at a Starbucks using their WiFi when for kicks I decided to check what data speed I could get from the TMobile data connection on my tablet. At least at that spot in Los Altos, I got about 85 Mbps download / 35 Mbps upload! Wowsa! Of course, there’s a monthly 3 GB limit on that line, and here in Ballard I’m now blocked from the cell towers by a new 6-story building!

    #80211

    MidWest
    Participant

    So, if we’ve seen CenturyLink trucks installing big metal boxes, and lots of heavy cable on the poles over a period of many weeks on our block, does that mean we likely will have the Gigabit fiber option from Century Link? Totally curious!

    #80214

    Tandm
    Participant

    @midwest More than likely. Shoot me an email and Ill check your address tstille@centurylink.com

    #80216

    Clamster
    Participant

    Possibly unrelated but ever since CL did a bunch of work on my street, stringing new cable I assume, I’ve been getting some “video snow” interference on my OTA television reception. It’s not bad but enough that I noticed and have tried turning off the computers and other electric appliances but they don’t seem to be the cause. Wondering if anyone else has noticed this or maybe I’m the last person in Ballard still using a tv antenna and not a cable subscriber ;-)

    #80218

    great idea
    Participant

    I don’t know Clamster, but when I saw them installing it on my street (which was painfully obvious I might add), I didn’t notice any latter effect of poor television reception with just an antenna.

    or maybe we’re the last two people in Ballard?

    #80221

    Nuttmeg
    Participant

    I, too, would not have known about Fiber were it not for TandM posting here. I just got it, and I could not be more deliriously happy about it. I went from a whopping slug-speed of 1.3 Mbps (our DSL which promised 6) to 40. One happy customer here.

    #80229

    Tandm
    Participant

    @nuttmeg That’s Awesome!!!

    #80239

    Angeline
    Participant

    Well, April is here and still no fast service in my corner of Frelard. We had Clink come out and work on things since we were not getting even 1 mbps. They were helpful and we are back up to the 3-6 ballpark. Best we can expect from this address. We pay $95/month for this [crap] including home phone unlimited.

    And yeah, dealing with the phone tech support didn’t exactly inspire confidence.

    #81026

    Angeline
    Participant

    So excited! About two weeks ago the first crew came through to map out the wires RIGHT PAST MY HOUSE. They have been back a couple times and I imagine must be getting close to getting things hooked up. Also they liked petting my dog :)

    #81039

    Chris
    Participant

    Tandm and/or others – I have some technical questions as I try to make some decisions about moving on up.

    As I understand it, the basic premise is that fiber comes directly into the house and goes into a modem, which is likely also a WiFi router. For lots of reasons, mainly that I don’t trust tech stuff that I am not in complete control of (yes, I am one of those people), I have no interest in a CenturyLink-provided WiFi router. To be fair, I also have the same viewpoint on Comcast-supplied hardware. I refuse to do business with Costco, so that is kind of a moot point.

    Anyway, after it enters the house, it has to get distributed somehow to all of my devices. In my case, it is exclusively wireless. All is relatively well to this point. Except that none of my devices is, based on my research, even remotely capable of getting close to that kind of throughput (MacAir, a couple of AppleTVs, PS3, iPhone and iPad, all roughly 2 years old).

    Since it is just me (the dog does not use the Internet, and would be offended by the number of cat pictures I’ve downloaded), I’m trying to figure out if this is worth it to me now, or whether I should just wait for a while and live with the 3.5 megs down that I get from CenturyLink (well below the 12 advertised, but that’s a separate subject).

    This is not intended to be a jab at CenturyLink. I’ve had their DSL service for 10+ years, in three different locations, and have had to call tech support twice. One of those was a particularly difficult Cisco modem configuration, which took the tech all of 10 minutes to solve.

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