How to fix Hp error 0x6100000a?

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This topic contains 1 reply, has 2 voices, and was last updated by  VeganBiker 3 weeks, 3 days ago.

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  • #94542

    elenageorge
    Participant

    I am using the HP printer. suddenly I am having an issue in it, the error message is popping up on my screen is error 0x6100000a. I visited HP Support Assistant and they told me this is because of carriage jam. I fixed it with their method but again I am having it. any permanent solution for this?

    #94559

    VeganBiker
    Participant

    elena – did you follow everything in this post:
    https://support.hp.com/us-en/document/c02865805

    If you did and you still have problems then there might be a bit of paper stuck somewhere in the feed path, check all the areas that the paper travels through the printer. You will need a flashlight and something thin and long to pry out any bits of paper.
    Failing that the only thing to do is donate the printer to Goodwill and buy a new one. They are cheap these days.

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