Metro seeks feedback from late-night riders

Metro is looking for feedback from locals who ride buses between midnight and 5 a.m.

According to Metro, there are currently up to 40 late-night routes that help riders throughout King County get to and from jobs and entertainment. However, it has been many years since Metro took a look at how well the late-night services were working for Seattleites.

“As our region grows and changes, our need to get around 24 hours a day is also growing. Metro is now reaching out to riders to identify how well the system is working or not working for them,” writes Metro in a press release.

During this initial round of outreach, Metro is inviting riders who use the bus late at night to take their online survey.

Customers will be asked about their travel habits, how they are using the service and whether they experience barriers to using late-night service.

Metro is also interested in hearing from riders who don’t take the bus at night who might have thoughts about other types of late-night bus service that could meet their needs.

Metro will also partner with the SDOT to reach out to key stakeholder groups, human service agencies and others to better understand employment patterns and the needs of under-served groups, in addition to talking directly with riders who use the bus during the nighttime hours.

When the outreach is complete, Metro and SDOT will review the customer feedback and determine next steps. Possible outcomes would range from adjusting hours of service to making changes to routing.

Metro will be accepting feedback via its survey through May 4.


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