As restaurants and breweries begin to plan their slow reopening, one Ballard brewery is turning to its customers for guidance.
Reuben’s Brews has put together a customer survey that they’ll use to help plan their reopening. Breweries are included in the next phase of reopening, currently expected to happen on June 1.
“With you, our customers and friends, at the heart of all that we do, we want to include you in this process and to check in on how you are feeling,” Reuben’s writes in a newsletter. They say the survey aims to, “learn more about your thoughts and wishes for our reopening.”
The questions are focused around understanding what customers miss most, and what they could live without—counter service, communal tables, bar seating, for example.
The survey also asks about customers’ primary concerns, such as social distancing requirements and PPE usage.
Reuben’s says they’ll use the customer feedback to help them establish some new norms for their reopening, while implementing all social distancing and sanitation programs that meet or exceed state and federal guidelines.
The current plan is for King County to enter Phase 2 of the State’s reopening plan on June 1. At that time, restaurants and breweries will be permitted to open at half-capacity with health guidelines in place.